Traffic Management Design Training#
Complaint/ appeal process#
Participant has undertaken training and is unhappy with training, assessment process or outcome#
| Trained by Department of Transport and Main Roads | Trained by Registered Training Organisation (RTO) |
|---|---|
| If you have a complaint or appeal please contact Coryn Hedges (coryn.j.hedges@tmr.qld.gov.au) The department will investigate complaint A written response will be provided outlining the final decision | If you have a complaint or appeal please contact RTO for resolution RTO complaint process available on their website If you are still not satisfied with the outcome |
Table in words
- For a participant trained by Department of Transport and Main Roads, if you have a complaint or appeal please contact Coryn Hedges (coryn.j.hedges@tmr.qld.gov.au), the department will investigate complaint, and a written response will be provided outlining the final decision.
- For a participant trained by Registered Training Organisation (RTO), if you have a complaint or appeal please contact RTO for resolution, RTO complaint process available on their website, and if you are still not satisfied with the outcome.
