7.4Identifying and clarifying roles and responsibilities for personnel, interagency and Contract party relationships and assurance requirements#

Transport and Main Roads uses a range of personnel to support temporary restrictions on a SCR. Personnel have a range of roles and responsibilities. The roles and responsibilities do not abrogate or replace any other role or responsibility such as those arising through Contract or professional responsibilities. Please note, personnel can hold multiple roles which may not be consistent with all roles below.

Table 7.4 – Roles and responsibilities

Role	Responsibilities
Program Delivery and Operations
Manager assigned per Transport and Main Roads Region or District	• Oversee the management of temporary restrictions on SCRs risk management framework for the District or Region. This may include any of the components of the framework, where professionally appropriate.
Personnel assigned per Transport and Main Roads Region or District	• Assist the Manager or equivalent in the management of temporary restrictions on SCRs risk management framework for the District or Region, which may include: - undertaking prepare activities, for example, ensuring adequate signage is available for the District - undertaking apply activities, for example, information gathering or assurance, coordinating with other personnel, for example, Contractors, applying restrictions where professionally appropriate - undertaking access activities, for example, processing and issuing approval to drive past restricted road use notice applications, where professionally appropriate, and/or - undertaking remove activities, for example, assessment of infrastructure where professionally appropriate.
Communications personnel assigned as per Transport and Main Roads Region or District	• Support the Manager or equivalent in the management of temporary restrictions on SCRs risk management framework for the District or Region with communications support, which may include: - undertaking prepare activities, for example, ensuring processes are developed and documented for communication processes locally, for example, Transport and Main Roads, media unit, publication of traveller information in line with local processes - undertaking apply activities, for example, publication of traveller information or management reporting or liaison, for example, road condition reporting from other personnel such as local government authorities, and/or
	- undertaking remove activities, for example, publication of traveller information or management reporting or liaison, for example, road condition reporting from other personnel such as local government authorities.
Statewide Network Operations
Real-time Network Management (includes Traffic Management / Coordination Centres)	• Assist Districts, Regions, or other personnel in the management of temporary restrictions on SCRs risk management framework, which may include: - undertaking prepare activities, for example, assisting with technology specific requirements such as training in use of applications - undertaking apply activities, for example, information gathering, coordinating with other personnel, for example, Contractors, or publication of traveller information, where professionally appropriate - undertaking access activities, for example, pre-assessment of approval to drive past restricted road use notice applications, where professionally appropriate, and/or - undertaking remove activities, for example, publication of traveller information or coordinating with other personnel, for example, Contractors.
Strategic Network Management	• Development, maintenance, and review of temporary restrictions on SCRs risk management framework, supporting materials and provision of policy advice and guidance to stakeholders.
Operational Technology	• Development, maintenance, support, and Contract management of applications that support the management of temporary restrictions on SCR's risk management framework, for example, EPS, QLDTraffic, 13 19 40 phone service.
Specialist
Transport and Main Roads' Legal Delegates	• Support the Manager or equivalent in the management of temporary restrictions on a SCR's risk management framework for the District or Region, which may include: - undertaking prepare activities, for example, ensuring identification as legal delegate and training is completed regularly - undertaking apply activities, for example, information gathering and assurance, approving temporary restrictions on SCRs in accordance with delegation and professional responsibilities - undertaking access activities, for example, assessing applications to drive past restricted road use notices in accordance with delegation and professional responsibilities, and/or - undertaking remove activities, for example, approving the removal of temporary restriction on SCRs in accordance with delegation and professional responsibilities.

Role	Responsibilities
Other personnel (includes RoadTek / Contract holders40)	• Discharge of Contractual obligations that support the temporary restrictions of SCRs risk management framework, which may include: - undertaking apply activities such as attending to emergency call-out requests to place signage consistent with localised approach and publication of traveller information in line with local processes - undertaking remove activities such as attending to emergency call-out requests to remove signage consistent with localised approach • undertaking remove activities such as assisting with removal of temporary restrictions in accordance with Transport and Main Roads' legal delegate advice, professional and contractual responsibilities
Transport Network Resilience and Security	• Transport and Main Roads lead for disruptive event management, including business continuity management and disaster management.
Engineering and Technology	• Provision of expert technical advice and governance in specialist areas that interface with or impact prepare, apply, access, remove activities. For example, provision of technical advice in terms of access or remove to infrastructure such as structures.