8Unscheduled maintenance#

8.1Damage#

Urgent emergency repairs following damage to road lighting due to road crashes, storms, and the like is to be undertaken to make the installation safe for workers, motorists, and pedestrians. Reports of such damage are to be attended to within four hours of notification of the incident. Completion of the remainder of the repairs should be completed within three working days of being reported.

8.2Reported fault#

Notification of lamp outages from the public, Electricity Entities, emergency services and by departmental staff is to be used to supplement spot replacement information. Each District / Region is to have an efficient and effective reporting system in place to cater for reported lamp outages.

Recommended maximum response time for reported lamp outages is three days; however, a hazard analysis of the particular situation should be the deciding criterion.

Where immediate rectification is necessary due to immediate electrical risks, details are to be reported immediately to the Electrical Safety Office and to District / Regional management.