2.12Notification and communication#

There may be a range of stakeholders that will need to be communicated with regarding traffic impacts associated with the event. A number of stakeholder groups and potential forms of communication relevant to each are outlined in the following sections.

2.12.1Road users and residents#

Consideration should be given to what notification is required based on the level of traffic impacts associated with the event. Types of communication that may be appropriate include:

• letter drops (for local residents and businesses who require access)
• media advertisements (for example, TV, radio, social media and newspapers)
• local online message boards (for example, community pages)
• stakeholder email alerts
• traffic management centre notices, and
• pre-event traffic signage (for example, variable message signs (VMSs), corflute boards and so on).

2.12.2Road infrastructure manager#

The relevant road infrastructure manager (RIM) may need to be involved in a detailed consultation process depending on the scale and complexity of the event in order to agree on details and grant necessary approvals. Through this process these parties may require the designer to provide details of:

• community notification strategy
• detour and advance warning strategy
• traffic signal operations strategy, and
• traffic management arrangements.

2.12.3Public transport#

Events may have impacts on public transport operations, from both a network perspective (stop or road closures) and a demand perspective (particularly high-attendance events in major urban environments). The relevant public transport operator and authority should be consulted to determine the appropriate responsibilities and processes for:

• detour arrangements (both major and minor diversions)
• service delays
• additional public transport services to cater for demands associated with the event, and
• stop closures or relocations.

2.12.4Emergency services#

Emergency services are a key stakeholder that use public roads to perform a critical community function. Where an event affects potential emergency vehicle routes, the relevant emergency services should be consulted to advise on any specific impacts or alternative arrangements.

In addition, emergency services should be advised where access arrangements are in place specifically for the event (particularly if the event has high risks of participant injury or a large number of participants).

2.12.5Security#

While security arrangements are typically outside the scope of traffic management for an event, designers should note that event security and / or the Queensland Police Service (QPS) may have requirements that impact on traffic management arrangements. In these cases, consultation with the relevant stakeholders should be conducted to ensure that such requirements can be identified early in the planning process.